Community Guidelines
Effective date: June 30, 2026
GCENA is built for real connection in a calm, respectful space. These Community Guidelines explain what we allow, what we do not allow, and what happens when rules are broken.
Our standards
We have zero tolerance for:
- Harassment, bullying, or targeted abuse
- Hate speech or attacks based on identity
- Threats of violence or encouragement of self-harm
- Sexual exploitation or content involving minors
- Illegal activity or instructions to commit harm
- Spam, scams, or deceptive impersonation
- Non-consensual sharing of private images or information
Be respectful
Treat others with dignity. Disagreement is okay. Personal attacks, humiliation, and repeated unwanted contact are not. In Duo and Trio spaces, remember that real friends are talking — be kind, even when emotions are high.
Keep content appropriate
- Do not post graphic violence or gore intended to shock or harm.
- Do not post sexually explicit content in public community areas.
- Do not share private conversations or personal data without consent.
- Only post photos and videos you have the right to share.
Use AI responsibly
Ciel is here to support conversation, not to replace real human care. Do not use Ciel or other features to generate harassment, hate, scams, or illegal instructions. Do not pretend Ciel is a licensed professional.
Campfire and public posts
Content shared to the Campfire community feed is visible to other GCENA users. Post only what you are comfortable sharing in a public community space. Respect others' privacy and boundaries.
Safety first
If you or someone else may be in immediate danger, contact local emergency services right away. GCENA also provides Emergency Resources in Settings with crisis helplines in multiple countries. GCENA is not an emergency response service.
Reporting
You can report content or users in the app:
- Settings → Report a Problem
- Email support@gcena.com
Reports are reviewed by our moderation team. We aim to review reports within 24 hours. All reports are handled confidentially.
Enforcement
Depending on severity, we may:
- Remove content
- Issue a warning
- Temporarily restrict features
- Suspend or permanently ban an account
- Report illegal activity to authorities where required by law
Blocking
You can block users you do not want to interact with. Blocked users should not be able to continue unwanted contact through GCENA features covered by blocking.
Our commitment
We want GCENA to feel like a safe campfire — warm, human, and respectful. These guidelines help protect that space for everyone.
Contact
Safety and moderation: support@gcena.com